I have compiled a CV and would like some honest opinions please. This is the first time I have done a CV so please be condtructive with your critisms.
Curriculum Vitae
Christopher XXXX
XXXX
XXXXXXXXX
XXX XXX
Tel: XXXX XXX
Mob: 07517 XXX
Email: chrisXXX@hotmail.com
Profile
I am a keen, hard working, conscientious and reliable person. I am a good time keeper and enjoy meeting people. I get on well with people and can work well either on my own or as part of a team. I can adapt to any environment and would like to use my skills to contribute positively to any work situation.
Previous Employment History
Dec 2009 – Present
XXXXXXXXXXX – Traffic Controller
My main responsibilities in my current employment are the allocation of driver duties, vehicle allocation, arranging vehicle maintenance and servicing, dealing with customer queries and complaints, ticket sales and cash handling, allocation of driver holidays and managing the issue and return of driver tachographs. I am required to use a computer for most of my day to day tasks and designed most of the spreadsheets that we currently use.
Mar 2005 – Dec 2009
XXXXXXXXXX – Assistant Operations Manager
I was responsible for 3 operating depots including two outstations which included a team of 8 traffic controllers and approximately 130 members of staff. I was also responsible for dealing with customer complaints, staff recruitment and retention, disciplinary and absence management, holiday planning and lost mileage recording and investigation. I was required to work on my own initiative and make day to day operational decisions. I was faced with a redundancy situation towards the end of 2009 and sought an alternative position within the company.
Sep 2004 – Mar 2005
XXXXXXX – Coach Driver
My main responsibilities as a coach driver included driving customers to and from London, answering customer queries, driving in a safe manner at all times, ticket sales and cash handling and making the journey as enjoyable and stress free as possible for the customers. I was partly responsible for setting up the XXXXXXXXX operation in September 2004 and was promoted to the position of assistant operations manager within six months of joining the company.
Oct 2002 –Sep 2004
XXXXXXXXXXX – Coach Driver
My main responsibilities as a coach driver included driving customers to and from London, answering customer queries, driving in a safe manner at all times, ticket sales and cash handling and making the journey as enjoyable and stress free as possible for the customers. XXXX lost the contract in 2004 and I transferred to XXXX under the TUPE regulations.
Mar 1997 – Oct 2003
XXXX Retail Group – Store Manager
In this position I was responsible for the recruitment and training of staff, making sure the shelves were fully stocked and all items were correctly priced, working on the till as and when necessary including early morning starts and late finishes, arranging staff holidays and sickness cover, liaising with suppliers to ensure stock was delivered on time, dealing with customers on a one to one basis and resolving customer complaints with regard to newspaper / magazine deliveries.
Achievements
Throughout my working career I have always worked towards promotion within the companies I have worked for and have held various supervisory and management positions.
In 2008 I was tasked with reducing the amount of mileage lost through vehicle breakdowns and driver failures at our XXXX depot. I managed to achieve this by carefully monitoring current practices and suggesting a course of action to improve depot performance, which resulted in a substantial reduction in both lost mileage and driver absence and also boosted staff morale.
Education
I attended XXXX secondary school in XXXXXXXXXX between 1984 and 1989 and XXXX sixth form in XXXXXXX between 1989 and 1990.
Qualifications / Training
GSCE passes in English, Maths, Science, Geography and French
NVQ level 2 in Team Leadership
IOSH Certificate in Health & Safety
Risk Assessments
Accident investigation
Drug & Alcohol testing
National Road Transport CPC parts 1 & 3
Interests
My main interests are aviation and computers. My love of aircraft encouraged me to learn to fly and I obtained my private pilot’s licence in XXXX. Since then I have flown to many places most of my family and friends have flown with me since I obtained my licence. I have owned a number of computers over the years and have built the last 3 computers I have owned. I am always the first person my friends and family call when they have a problem with their PC and I usually manage to resolve their problems by connecting directly to their computer over the internet and talking them through what I am doing.
Other information
I am computer literate and have experience of using Windows 98, ME, 2000 and Vista, Microso
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